It’s a simple question. Have you checked lately?
A well-formed contact page features a welcoming introduction and encouragement to contact the site administrator or owner, typically you. If you have a store-front, it often contains an address, phone number, driving directions, and map or link to a map.
Below this is a contact form.
Below that is your site’s footer, nothing more.
Your blog exercise today is to check to see if your contact page has comments.
Comments on a contact page are redundant.
Comments are public conversations on your site. Contact forms send a private comment or request to your email inbox where the conversation may continue through email, not on the site.
Do you need both?
Over the years, some clients and designers have tried to argue with me that comments on contact pages are normal and should be there. “It’s an alternative to using the contact form.”
No, it’s not. I used to do this, but I learned, just as you will, great student.
If your entire site is open to comments on every post and Page, your contact page comments are not necessary. A contact form is where people may respond to you privately, out of site of the world, making personal or professional inquiries or comments.
Having comments on the contact page is confusing. Which one should they choose?
If you want to have a main Q&A page, create one. Make the comment box the focus of the page where people may ask you public questions and you can answer them publicly, making the conversation an open one.
If you are on WordPress, to turn off comments on a post or Page:
- Go to the post or Page you wish to turn off comments.
- Go to the upper right corner Screen Options feature.
- Open Screen Options and make sure Discussion is checked. Close Screen Options.
- Look for Discussion. Uncheck the box to allow comments on that post or Page.
- Update the post or Page.