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How to Report Abuse to WordPress.com

wordpress-dot-com-logoBy Jonathan Bailey of Plagiarism Today

NOTE:: The following article is a guide on how to report copyright issues, complaints, spam blogs, and other abuse issues to WordPress.com. Issues regarding sites using the self hosted version of WordPress require reporting directly to the site owner as they have nothing to do with WordPress nor WordPress.com. Please do not report issues on this blog as we cannot help you nor have any secret handshake with WordPress nor WordPress.com. Jonathan Bailey has extensive information on his site to help you with specific copyright, trademark and other legal issues, so please take advantage of his vast expertise as one of the world’s leading experts in copyright issues on the web. To report issues to WordPress.com, please use the following guide.

My name is Jonathan Bailey and I usually blog at Plagiarism Today, where I write about content theft, plagiarism and copyright issues on the Web. Lorelle has asked me to fill in while she’s away with a few posts to keep things a little bit more active. So please pardon the change in voice and fret not as Lorelle will return soon.

The good news is that WordPress.com is a relatively spam and garbage-free site. The bad news is that, even on the best blogging sites, with the most vigilant admins, sometimes spammers, scrapers and other bad guys do manage to set up shop.

It’s easy to see why spammers would want to get on WordPress.com, with a PageRank of 9, great SEO and a built-in community, it could be haven for junk content. Many do try but the admins have been surprisingly effective, for the most part, at keeping them at bay.

This isn’t to say that they are perfect. They can’t pre-screen everything that is posted to the site and some do get through. The site depends on users to report spam, copyright infringements and other forms of unwanted content so it can be cleaned up.

However, there is a correct way to file such complaints. As great as Lorelle is, she is not an official representative of Automattic, the maintainers of WordPress.com, and Matt Mullenweg, though the founder and CEO, is not the person directly responsible.

If you want a quick resolution to a WordPress.com abuse complaint, all you have to do is follow the instructions on this page. However, if you want more details or advice, read below.

Copyright Complaints

As someone who has filed hundreds of copyright complaints over the years, I can say without a doubt that Automattic has been very responsive to copyright complaints. However, there is a very strict protocol that one needs to follow in order to have their complaint acted upon.

Automattic is a U.S.-based company and its servers are located with in the country. As such, it is bound by U.S. law, most notable the Digital Millennium Copyright Act (DMCA). This law provides a safe harbor to Web hosts, such as Automattic, to prevent them from being held liable for copyright infringement perpetrated by their users without their knowledge.

The caveat is that hosts are required to “expeditiously” remove or disable access to infringing content once they receive proper notification. The law itself lays down strict requirements for what constitutes a proper DMCA notice.

As such, though Automattic does comply with the DMCA and remove content very quickly when properly notified, it is filing the proper notification that is tricky.

If you find that a blog on WordPress.com is infringing YOUR copyright. You can file a DMCA takedown notice by using the email address at this page and using the stock DMCA notice to host available on my site.

If you properly fill out and send in a DMCA notice, most likely the content will be removed in 1-2 business days.

Spam, Spam, Spam

If you find a spam blog operating on WordPress.com but it isn’t infringing on your copyright, either posting excerpts, using gibberish or someone else’s content, you can still be able to report them to Automattic and get the blog removed if it is a violation of their terms of service.

The Spam blog reporting tool is extremely simple to use. All you have to provide is the URL of the blog, ensuring that it is a WordPress.com blog, and stating the reason that you think it is a spam blog.

If it’s scraping content from another site, link to the original site. If it is posting junk content, say so. Provide any evidence you can that the site is a spam blog and try to make it easy for the person processing the complaint to understand what the issue is. A few sentences of clarification can help speed up the process greatly.

Other Content

WordPress.com has a strict policy about protecting user freedom of speech. Though Automattic may remove defamatory content, Section 230 of the Communications Decency Act does not require them to do so.

WordPress.com also allows mature content on the site, so long as it is properly flagged and removed from public searches.

In short, unless the content is illegal or threatening, Automattic will be very hesitant to take any action. Still, if you wish to report something that you feel is a violation of the site’s terms of service, you can file your report by emailing the support@ address.

Caveat

It is important to remember that this only applies to sites that are hosted on the WordPress.com servers. Just because a site users WordPress as the blogging platform does not mean that they are on the WordPress.com servers.

Millions of blogs use WordPress as the platform but are hosted on other servers and are beyond Automattic’s control. In those cases, they merely produce the software that used to make the blog work, they do not run the blog or the servers it is on. It would be like blaming Microsoft for unwanted content generated using Word.

Before filing a complaint with Automattic, make sure that WordPress.com is in the URL of the site. You can also double check the host of the site by using Who Is Hosting This?.

Though the confusions is understandable, it is important to make sure that it is a WordPress.com site, not a WordPress.org (meaning self-hosted) before reporting to Automattic.

Bottom Line

When it comes to matters of copyright and spam, Automattic does a great job in removing the garbage when properly notified.

The difference in the time it takes to file a complaint the right way and simply shouting to the first person who will listen is negligible. However, it can be the difference between getting a swift response or no answer at all.

Any time you report abuse to a site, you should take a moment to familiarize yourself with that site’s policies and act accordingly. A few minutes of preparation and planning can literally save days in response time.


No one on the web today has as much hands-on experience with online copyright issues than Jonathan Bailey of Plagiarism Today. His company, CopyByte offers thousands of people and companies practical copyright and plagiarism consulting around the world. Jonthan speaks at a variety of conferences, workshops, and company training programs on how to defend your intellectual property on the web and how to set up an easy-to-use method of handling copyright infringement. He offers a collection of stock letters and step-by-step guides to help you respond to copyright violations.

Personally, I’ve worked with Jonathan for many years on copyright infringement issues, promotions, education, and business strategies. This isn’t an ad but a true love for someone who has stood up against thousands of evil doers to fight for the rights of all copyright holders to understand how copyright works, how to protect your rights, and how to release them into the wild for everyone to enjoy without risk nor harm. Jonathan has a true passion to help defend the rights of others. Help him by educating your readers about how copyright works, and by being clear about your own copyright policies.

75 Comments

  1. Posted August 18, 2009 at 9:36 am | Permalink

    Can I emphasise that more information is better?
    Simply saying “porn” or “warez” or “bad” is not good, not helpful and the less info I get the more time it takes to remove it.

    This next bit is extremely important – be polite. I cannot stress this enough. Why insult the person whose help you are asking for?

  2. Posted August 18, 2009 at 9:38 am | Permalink

    Excellent points all around. I can not agree more. BE SPECIFIC AND BE POLITE! At the very least be professional. Absolutely.

  3. Posted August 18, 2009 at 1:24 pm | Permalink

    It might also be worth noting that you should make sure that the content isn’t being linked to from some other site. Scribed, YouTube, & Flickr (among most others) allow for embedding. Embedding in WordPress.com means that they do not host the content and, therefore, should not be the recipient of a DMCA takedown notice. The hosting site should be contacted as WordPress.com cannot control what can be deleted from YouTube. Similarly, linking to an infringing page or blog that might have infringing content should not be the subject of a DMCA takedown unless that other site is, in fact, hosted at WordPress.com (and that site should be targeted).

    I also think its worth mentioning that DMCA takedown notices shouldn’t be abused and the claim of a rights violation is no laughing matter. The DMCA has the reputation of being abused to stifle free speech and erode fair use rights. The mere submission of a DMCA violation notice is a declaration under oath & subject to perjury charges should the submitter not actually own the content in question.

  4. Posted August 18, 2009 at 6:01 pm | Permalink

    Hi guys,
    Great article, Jonathan!
    I’m from the Brazilian WP community and I’ve been dealing with this issue a lot recently because I’m the person who gets the messages from the contact form on br.wordpress.org. I recieve like 5 messages per week reporting some kind of abuse on blogs hosted at wordpress.com. It doesn’t seem much and though it’s not my job to deal with it, I don’t feel fine just ignoring them and it makes me waste some time on it.
    I think these people need a better guidance. Most of the time that happens because they don’t know the difference between wordpres.org and wordpress.com, but also because they can’t find the right place to make their complaint. I know Automattic takes all the right measures about it, but I suggest you, Mark, please, translate the TOS and Complaint Pages, (though I know you don’t officially give suppport in other languages) and also that you put a link to the Complaint page next to the TOS page’s link on the footer of wordpress.com site. I believe that will help a lot.
    I have written an answer where I shortly explain things to these people with links to the Brazilian wordpress.com forum fixed post which explains the difference between wp.com and wp.org and to the TOS and Complaint pages. And now that I’ve read this article, I’d like to translate it and post it in our blog. Is that possible, Jonathan?
    Cheers,
    Cátia

  5. Posted August 19, 2009 at 5:52 am | Permalink

    CG: I agree about the embedding problem, this is more problematic with images though as I think most people can see pretty easily when a file is on Scribd or YouTube. Those situations are more obvious but images are less so.

    Also you are right that the DMCA is a very serious process. Take the time to read the notice and understand what is in it, including the declarations. It’s short but worth understanding.

    In my experience, the vast, vast majority of takedown notices are legitimate. it is the handful of bad ones that give it a bad name.

    Catia: Please feel free to translate and use as you wish. All that I ask for is attribution be provided. Glad you liked the article!

  6. alfon
    Posted August 19, 2009 at 1:03 pm | Permalink

    I hate spam .. in my wordpress blog.

  7. Posted August 23, 2009 at 3:56 pm | Permalink

    Thanks for making this information available. I just found out someone has republished content (wholesale) from one of my Blogs. At first, I thought it was a comment on a Blog post, but yesterday, I found a second link to his WP Blog where he posted an exact replica of my original piece. It’s good to know there are steps I can take even though it took a bit of time “learning the ropes”. Now that I do have the information, I will file my DMCA complaint and be more alert subsequently.

  8. Posted August 23, 2009 at 4:58 pm | Permalink

    Thanks Jonathan!
    I’ll translate it and link back here. 😉

  9. Posted September 10, 2009 at 1:43 pm | Permalink

    this blog should be shutdown.. the contents of the website is very disturbing and inappropriate. [[EDITED SITE ADDRESS]]

    • Posted September 11, 2009 at 10:24 am | Permalink

      There is disturbing and inappropriate, and then there is spam and abuse. Please follow the instructions in the article to file a complaint for spam and abuse blogs. For other reasons, then report them as “adult” blogs.

  10. Posted October 7, 2009 at 5:20 pm | Permalink

    So then,
    You don’t like this blog or that blog so you take steps to shut it down. Does anyone find a conflict here of all our interests viz; freedom of speech, the most abused of what remains of our democratic rights that our forefathers went into battle to protect? Where does it end? Do big corporates now focus on blogs and writers whose statements they consider injurious to their profits or those of their clients irrespective of how much truth these statements may contain since most of these sods care not a toss for truth or what it may mean for others.

    • Posted October 8, 2009 at 3:33 pm | Permalink

      Um, I’m not seeing your point. If your blog on WordPress.com violates their terms of service, none of which involve freedom of speech, then it can be published elsewhere.

      Please, before condemning, take time to read the WordPress terms of service and do a little research. If you knew anything about WordPress, the WordPress staff, community, and WordPress.com, you would know that freedom of speech is one of the driving passions. Please see WordPress.com Banned Again: Why Aren’t You Concerned? for an example of how WordPress.com works to protect your right to voice your opinion all over the world.

      If you are having an issue with WordPress.com shutting down one of your sites, then please take it up with them directly if you are unclear as to why this action was taken.

  11. adam
    Posted October 8, 2009 at 6:04 am | Permalink

    so i take it from the above that the best way to combat someone makeing false accusations against someone on a wordpress page is to set up my own wordpress page and make a bunch of lies up about them and no action will ever be taken

    what a great system

    • Posted October 8, 2009 at 3:35 pm | Permalink

      @Adam: You can use the contact page for WordPress.com. If you register with WordPress.com, you do not need a blog. You can just get a username. Many do that because of the WordPress.com features, like the stats Plugin, which require a WordPress.com ID, but they do not “take the blog” when they sign up. However, you don’t need to register. Just use the contact page.

    • bonita ryan
      Posted June 5, 2016 at 11:25 am | Permalink

      Your post sums up my issue with WordPress. There is no recourse if someone decides to try and destroy you in a blog, it doesn’t matter if the info about me is untrue, it’s the giving out of my personal info, urging people to call the police on me, etc. All because the stupid blogger thinks I’m someone else who is giving her a hard time on other social media. This idiot made an assumption and ran with it, regardless of the damage done. What does a person do? Lawyer?

      • Posted June 5, 2016 at 7:14 pm | Permalink

        I don’t know why this has anything to do with WordPress or your issue with it. It isn’t about WordPress. If someone does something bad, on the Internet or otherwise, there are many ways for legal recourse if the violation is within the law and the jurisdiction has the law and offers recourse. If you are in the USA, I recommend you call your local police then the FBI as they deal with cyber crimes.

        Either way, this has nothing to do with WordPress.

        However, if the person doing the abuse is on WordPress.com, that is a hosted service. As a web host, WordPress.com comes under specific laws and regulations for protecting its members from abuse and illegal action. The FBI and police can work with WordPress.com within the law to take whatever action is within that law.

        Some days I feel like I’m swimming in stupid, and I don’t mean just on the web. People defame, libel, threaten, and do stupid shit everywhere. The web is no different.

        Sorry this happened and good luck with it. Report this immediately. Bullying and cyber crime is not to be tolerated.

  12. mjw01
    Posted November 15, 2009 at 8:37 pm | Permalink

    What about involving readers into the picture? What plugin puts a “flag” link on a comment to allow a reader to mark a comment with inappropriate content? Presumably an email or other notification would go to the blog admin that a comment has been flagged whereupon they could either leave the comment as is or take action if they deem appropriate. I’ve looked for such a plugin but the two I’ve found appear abandoned and do not work gracefully in 2.8.6.

    Thanks!
    Matthew

    • Posted November 17, 2009 at 2:40 pm | Permalink

      This article is about WordPress.com, which does not allow Plugins. There are several such Plugins for WordPress, but I guess the authors have not updated them for the latest version. Nag them. 😀

  13. ADSAREFUN
    Posted November 18, 2009 at 9:54 am | Permalink

    Can someone please direct me where to go to report abuse on the Top Idol site. They are using a girls picture, her resume, her address, and contacting her job. They have posted slanderous and false accusations against her. They have threatened her. This is wrong and the photos need to come down. They were hacked from a private myspace account. There are two girls over there who have been harassing her for the last 4 years. And the owner of that blog is creating the false accusations with no basis. It is highly disturbing what is being done to this girl.

    • Posted November 19, 2009 at 9:41 pm | Permalink

      You will have to contact them or their host directly, but it is better if the person in question does so, and not you. But do not go around asking random bloggers. you have to contact them directly.

  14. wirehunt
    Posted November 22, 2009 at 10:41 pm | Permalink

    One major propblem/fault with the copywrite system is DMCA. WordPress etc are playing on the international stage but using the US based copywrite system. Very odd.

    • Posted November 22, 2009 at 11:32 pm | Permalink

      Most of the countries around the world that honor copyright emulate the US Copyright Policy and law. I’m not sure what you find is wrong with the DMCA. There are a lot of problems with it, but specifics help the discussion. Thanks.

  15. Posted December 17, 2009 at 4:23 am | Permalink

    Recently, someone took an article from one of my blogs, changed a few words/sentences and then published the slightly altered version on his/her site without crediting the source (he/she even had the nerve to leave a comment on my blog commending the original article.) Is this still a case where I can file a DMCA notice?

  16. Posted January 14, 2010 at 7:06 pm | Permalink

    Thanks for the great review, ive just sent it to my client who was asking how to deal with all this blog spam that is helping their competitors.

  17. Baloch
    Posted March 22, 2010 at 3:12 pm | Permalink

    Hi Lorelle, I see there one guy using wordpress.com
    the url is xxxx.wordpress.com is using abusive language agianst leaders and respected indiviudals. can you please remove that blog?

    • Posted March 23, 2010 at 10:37 pm | Permalink

      @Balock: Did you read the article? I do not work for WordPress nor WordPress.com. Freedom of speech includes publishing things others may find offensive, though WordPress.com does have an “adult” label to shield average viewers from that type of content. Please report it according to the instructions in the article if you find it violates the laws of your country or “decency.” There is nothing I can do about it.

  18. Posted April 5, 2010 at 3:46 am | Permalink

    Hello all,

    Very informative article. I to suffering from spams on my wordpress site from begining , but i neglected for most of the time.

    I have one question regarding this :-

    Do we have r-captcha activated for our website to solve this issue or is their any easy way to do so that it become easy for users to submit a comment?

    As you know having re-captcha troubles person submitting comment.

  19. prasad0552
    Posted August 5, 2010 at 8:53 am | Permalink

    How To Include Report Abuse link in my comments template in wordpress?
    like I’m using an wordpress comments pugin names Threaded comments for that I need to integrate link ‘Report Abuse’ for my users.

    • Posted August 5, 2010 at 11:57 am | Permalink

      You cannot do that with WordPress.com. If they are logged in, it will be available in the WordPress.com bar at the top of the screen. If you have a self-hosted version of WordPress and using a Plugin, contact the author about how to include such a feature in their Plugin. This article is about reporting blog abuse to WordPress.com blogs only.

  20. Posted November 1, 2010 at 8:32 am | Permalink

    If you have reported this per the article’s instruction, please stop posting this information on blogs that cannot help you. Such action could be deemed to be more liable than the site you are talking about. If the site you are talking about has violated the WordPress.com terms of service, or has a court order for defamation, then action can be taken. Otherwise, public finger pointing only draws more attention to a site that could fade away into oblivion.

  21. Posted November 17, 2010 at 11:44 am | Permalink

    @kellehernewsdesk and clare: Your problems are your own and not for airing on my site. I’ve deleted all your comments and reported this to WordPress.com per the guide in this post.

  22. RL
    Posted December 18, 2010 at 5:12 am | Permalink

    Hi,

    Does a blog that clearly selling cracked softwares goes into the “Copyright Infringement” section which means it’s no use for common people to report it?

    Thanks!

    • Posted December 19, 2010 at 6:25 pm | Permalink

      Selling illegal software is illegal, thus handled by legal authorities. Copyright violation is illegal, but a different section of law. You can go to jail for illegal software. Few have even seen a courthouse let alone a jail for copyright infringement.

  23. Posted January 16, 2011 at 12:51 am | Permalink

    Dear Lorelle, I just find my blog being copied on a WordPress.com blog. I have put Copyright © 2005 Titut and All Rights Reserved on it. What should I do? Thanks in advance’ Titut

    • Posted January 16, 2011 at 3:14 pm | Permalink

      1. Never publicize the links to someone copying your content and violating copyright. You can suffer penalties worse than copyright.

      2. Follow the instructions in the article on reporting DMCA and copyright violations.

  24. Posted January 16, 2011 at 10:35 pm | Permalink

    OMG!, What should I do? I have sent notice to some of people blogs that been copied by this choco? OMG! I thought spread the news to those who same suffering will help us get rid of this choco 😦

    • Posted January 17, 2011 at 4:06 pm | Permalink

      Telling people about the abuse privately, if they are being scraped, is fine, but don’t publicize it on your blog. You can blog it, but not name names to avoid further risk to yourself. It doesn’t help, and scrapers don’t care nor notice.

      See What Do You Do When Someone Steals Your Content for step by step details.

  25. jeff franklin
    Posted March 27, 2011 at 10:53 pm | Permalink

    How about a website that is powered by WordPress & Atahualpa that advocates violence against government officials and is obviously a Neo Nazi pit of poisonous hate speech against Jews?

    • Posted March 28, 2011 at 12:07 am | Permalink

      The fact that such a site is powered by WordPress, no matter what Theme they are using, has nothing to do with WordPress unless it is hosted by WordPress.com. WordPress is not responsible for how people use their free publishing platform. However, if they are using a self hosted version of WordPress, their web host might have rules and policies in place which may dictate which content is permitted. You’d have to check with their hosts to see if they are breaking any rules there. While these are offensive, and such a waste of everyone’s time, if the laws of the country in which the site is being hosted is not being violated, not much anyone can do about it.

    • jeff franklin
      Posted March 29, 2011 at 6:17 am | Permalink

      How would I know if they are using a self hosted version of WordPress?

    • Posted February 19, 2016 at 10:12 am | Permalink

      I thought I answered this. The threading is terrible.

      In the footer, if it says “Powered by WordPress.com” it is a WordPress.com site. Otherwise, mostly likely a self-hosted site.

  26. Posted April 21, 2011 at 8:18 pm | Permalink

    I had no idea there was a defined protocol for dealing with plagarism on WordPress sites. I’ve been ripped off several times. Usually i find out about it through pingbacks. How dumb is it to steal someone’s content and then send a ping to their blog? I guess if they had brains, they wouldn’t be stealing.

  27. Mike
    Posted June 15, 2011 at 3:01 pm | Permalink

    I get so frustrated about having my content scraped. Thanks for sharing this.

  28. Kathy Frazar
    Posted September 9, 2011 at 2:18 pm | Permalink

    Hi Jonathan, I never knew that there was defined protocol on WordPress for plagiarism, etc as you explained in this post. This was extremely informative to read, and I’ll definitely use this information if I ever run into those problems. Thanks again!

  29. Trent Smallwood
    Posted September 11, 2011 at 11:38 am | Permalink

    Thanks so much for this post, Jonathan. I had no idea that WordPress offers a tool to minimize spam. I’m pretty new to the WordPress platform, and I will definitely refer back to this post to use more of the suggestions and information you wrote about. Thanks for your expertise.

  30. Vilas
    Posted September 16, 2011 at 10:41 am | Permalink

    Dear Friend,

    Thanks for helpful information. Its very important to take action against the content theft. Because its serious crime. Keep sharing such needful information.

    Regards
    Vilas

  31. Martin
    Posted September 16, 2011 at 1:23 pm | Permalink

    Content theft is a serious crime. Especially these days with spinner tool and auto posters.

  32. Tom Hedge
    Posted September 28, 2011 at 1:46 pm | Permalink

    Hi Jonathan. Just want to thank you for sharing your expertise about WordPress. I had no idea that it was possible to reduce spam on there, and to eliminate online theft, too. I will definitely be using your suggestions for my own WordPress sites. Thanks so much.

  33. Anonymous
    Posted November 13, 2011 at 1:41 pm | Permalink

    Hi, i recently visited a website/blog. I checked the who is hosting link and it says its hosted by Automattic.
    Note – the website address does not contain .wordpress.com
    A lookup on the domain says its hosted on wordpress ns servers
    The author of the site, often manipulates others comments/posts even those which are simple arguments not containing any inflmattory content. He also has various posts that abuse(literally) religious beliefs etc. Spreads more hatered than awareness and gets invoved in arguments when others post their opinions and eventually changes their comments and replaces them with abusive sexually offensive rubbish.
    Is there anyway i can complain about this website/blog ? Of course contacting the author of the site is pointless because he’s the one who acts like a jerk.

    • Posted November 13, 2011 at 11:36 pm | Permalink

      You will still need to contact the host or Automattic. Digital Millennium Copyright Act Notice — Automattic. I know some people who blog as a jerk, serious jerks, but that is their persona not their real character. It’s a job. Either way, I cannot help you. Inflammatory content is not a reason to close a site down. You will have to find legal reasons. There are bozos promoting hate all over the place, as well as bozos promoting peace and love. You still need legal reasons to complain legally.

  34. chris
    Posted January 20, 2012 at 9:49 pm | Permalink

    Hello, I have been doing alot of research to figure how to report abuse on a blog that printed slander in the written form of libel about my husband and his business. I have looked over the terms of service and found:

    You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others

    This abuse is affecting my husbands personal and business reputation. Can anyone help??

    • Posted January 20, 2012 at 10:33 pm | Permalink

      Clearly, if you read this article, you would know that this is not the place to ask for help. Please contact the author of the site in question first, then their host if it is a self-hosted version of WordPress (I’m assuming you found out they are using WordPress). If they are using WordPress.com (VERY different from a self-hosted version of WordPress as explained in the article), you will need to contact WordPress.com with evidence. Slander and defamation is a legal issue and you should immediately take legal action to pursue this. The lawyer will know what to do. WordPress.org and WordPress.com are not liable nor responsible beyond the scope of their terms of service. Even then, you may still need a legal action to pursue this further. Good luck but do not ask publicly on blogs. Bloggers can’t help you.

  35. JJ
    Posted November 5, 2012 at 12:06 pm | Permalink

    I need to know how to get a page posted about myself removed…I never game permission to use my pictures or anything like that I will copy and paste the link in a message to the person that I need to deal with in order to get it taken care of. I am upset this is going on and it is not right. Someone is slandering my name.

    • Posted November 5, 2012 at 2:34 pm | Permalink

      Slander or defamation is a matter of perspective and a legal matter. Please contact a lawyer for advice on how to approach this. WordPress.com will not remove a post, nor will other web hosts, under the DMCA laws which cover copyright not defamation or libel. You need criminal advice for help in this area.

  36. Angel
    Posted March 11, 2013 at 6:36 am | Permalink

    This website is being used to stir up hate and threats toward Samuel. It is putting his safety at risk as is the other websites that wont leave this subject alone. Youtube and like websites have been helpful at getting this video taken down due to the nature of threats that have been generated by this video. Please take this website down.

    • Posted March 11, 2013 at 9:57 am | Permalink

      I have no idea what you are talking about, and this is not the place to report it. Please read the information within this article to assist you. Thank you.

  37. Anna
    Posted August 12, 2013 at 6:22 am | Permalink

    [Site Name Removed] whole blog is trash talking sight. It’s public where people see it. She talks a lot of crap about this one girl. And when people seen it they was doing and saying bad things to her.

    • Posted August 12, 2013 at 8:19 am | Permalink

      As stated in the article and in the comments, this is NOT the place to report WordPress.com issues. “Talking trash” is not illegal nor reason to close down a site or to have WordPress.com take action. If there are signs of bullying, please contact the police immediately.

      PLEASE DO NOT REPORT ABUSE ON WORDPRESS OR WORDPRESS.COM SITES HERE.

      It does not help anyone. It only serves to delay getting to the authorities and right people to get the help you need. Thank you.

  38. Paul
    Posted May 24, 2014 at 9:08 am | Permalink

    Hi, I had all my details, name, address, email, phone numbers etc posted on a WordPress .com site along with a load of very damaging lies and abuse. The blog owner refuses to take it down. what can it do?

  39. Uknown
    Posted January 4, 2015 at 12:02 am | Permalink

    Hello, could you please tell me how to report a website for abuse? I can’t find this support email and I would like to report a site that is basically insulting and mocking people, now I am all for freedom of opinion but there is a limit. The site is [redacted], it mocks a fanfic then when somebody finds out they put him in a sort of hall of shame and mock him for replying.

    • Posted January 6, 2015 at 10:57 am | Permalink

      If the site is on WordPress.com, log into WordPress.com and use the Report This Site feature on the left side of the Admin Bar under the site name. You may also use their contact form on WordPress.com.

      If the site is a self-hosted version of WordPress, contact the police in the country and community in which the site is hosted or FBI or your local federal authorities in charge of online illegal activities. Sites like the one you mentioned are common, and have a huge community of negative enthusiasts and mockers, and freedom of speech has responsibilities but their actions may not be breaking the law. Sorry.

      Laws must be broken not nudged for action to be taken.

  40. Name
    Posted December 18, 2015 at 4:17 pm | Permalink

    I haven’t begun to start my blog because the workers won’t give me the proper information to verify the site. I have been contending with this for a month. Before then, they wouldn’t help to make the blog. I can’t comprehend “the directions” given in Support. These people decline to do their jobs. As a result verification expired yesterday. Finally three other worker began gave comprehensive directions. Where I get help?

    • Posted February 3, 2016 at 4:11 pm | Permalink

      I don’t understand what you are saying. What workers need to verify what? No one “helps” you make a blog, you sign up and create it yourself depending upon which service you choose. I have no idea what you are talking about so I can’t be more specific. Sorry.

  41. Posted December 28, 2015 at 4:25 pm | Permalink

    What about a WordPress attacking and threating another blogger? Any policies on that?

    • Posted February 19, 2016 at 10:14 am | Permalink

      If someone, no matter where their site is hosted, is threatening you, this is a matter for the police or FBI or equivalent for your country. Contact them immediately with proof printed out and as much information as you can. The legal authorities will contact WordPress.com as the host of such a site. WordPress.org and the WordPress Foundation is not responsible for abuse of their publishing platform as they are not hosts. Hosts have responsibilities and legal liabilities to respond to legal and police inquiries.

  42. Posted February 26, 2016 at 6:06 am | Permalink

    how to report any site that contains copyrighted materials ?

  43. Posted March 27, 2018 at 11:32 pm | Permalink

    Thank you so much Jonathan for this post. I also did so many mistake like copyright content etc. Now I learnt from my mistakes and after read your article I vision is more clear how I can stop spamming.
    Please if its possible for you then I want to know how can I stop spam comments?

  44. Posted April 6, 2018 at 5:04 pm | Permalink

    I recently received a notification under “friend” telling me that a blog had derogatory statements about me using my name in their comments. When I confronted the commenter he quickly shut his blog:https://thelonelyauthorblog.wordpress.com/
    HIs comment went like this, using my name: “Holly is among the bitches who have a vendetta against us”.
    this comment was quickly deleted when I confronted Andrew ( who made the comment) and requested an apology at The Lonely Author blog. Then he instantly privatized his blog and the blog where he made this comment “https://nanditayata.wordpress.com/ also closed her blog to the public. I have no way of knowing what other slanderous things they are spreading about me. I demand that they stop and ask you to see that they do. They are creating drama for a lot of people. I don’t even know them, other than having received a comment a few weeks back about a post “the Beautiful Redhead” on https://thelonelyauthorblog.wordpress.com/ asking me to come and see it and then delete his comment. I now have that in my trash bin. Please put a stop to the games these two are playing or they will cause a lot of people to leave WP or file legal action against them.

  45. Posted January 10, 2019 at 6:29 am | Permalink

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    • Paul
      Posted January 27, 2019 at 11:44 am | Permalink

      Some mad-man has put my name, private home address and even scandal lies about me on his wordpress blog. [Edited for privacy]
      I tried many times to report this to WordPress for months. This content contains my private information
      but they ignore everytime and nothing gets fixed or removed. Mad-man himself will do nothing and when I object he blogs also the objection. Help, I do not want to waste money on lawyers, and police England tell me it is civil matter and not hartassment.
      Paul

      • Posted May 20, 2019 at 5:22 pm | Permalink

        I am sorry for your issues, but this is not the place to report them. There is nothing I can do. You may take action per the information in this post or that provided by WordPress.com. Violation of your privacy is a legal matter and you do have rights to protect yourself, but I do not know what they are for where you live. Good luck with this.

  46. Posted May 23, 2019 at 8:23 pm | Permalink

    5/23/2019 lorelle.wordpress.com does it again! Quite a perceptive site and a well-written post. Keep up the good work!


12 Trackbacks/Pingbacks

  1. […] So, without further ado, go check out the post! […]

  2. […] August 18th, 2009 This might get a little confusing, but hopefully you can follow along. Over on Lorelle.WordPress.com, Jonathan Bailey of Plagiarism Today has written a post about reporting abuse and spam to […]

  3. […] might get a little confusing, but hopefully you can follow along. Over on Lorelle.WordPress.com, Jonathan Bailey of Plagiarism Today has written a post about reporting abuse and spam to […]

  4. […] the original post: How to Report Abuse to WordPress.com « Lorelle on WordPress Share and […]

  5. […] americano Lorelle on WordPress, foi publicado um artigo da autoria de Jonathan Bailey entitulado How to Report Abuse to WordPress.com (Como fazer denúncias no WordPress.com) bastante esclarecedor sobre o tema. Pedi ao autor licença […]

  6. […] How to Report Abuse to WordPress.com […]

  7. […] like blaming Toyota for all bad drivers (weak, but you get the point).However, action can be taken against individual blogs on WordPress.com without shutting down or banning access to the entire network. This is appropriate, and involves […]

  8. […] […]

  9. […] Bailey of Plagiarism Today has a comprehensive article on submission to WordPress.com – see Copyright Complaints. This confirms that the above page […]

  10. […] are using WordPress.com or the self-hosted version of WordPress. If they are on WordPress.com, see How to Report Abuse to WordPress.com as you may be able to file a copyright violation (DMCA) claim or other legal claim against the site […]

  11. […] alert the author or blog owner, if at all possible, and share this link with them…there’s links to downloadable form letters, everything needed. You might send […]

  12. […] How to Report Abuse to WordPress.com « Lorelle on WordPress […]

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