However, for over three years I’ve been dealing with a web host from hell for several of my other blogs.
It began with promises of less than 24 hours to activate my site and transfer the domain which turned into six weeks of hell, excuses, and lousy customer support. The horrors continued with massive site downtimes, excuses for lousy service, failure to upgrade PHP, MySQL, and Apache so I couldn’t even have permalinks until recently, copy and paste online technical support, and then the killer of lowering the database access level without warning by over 75% and claiming that one of my blogs crashed the shared database and I was to blame. They lowered the number. They continue to blame WordPress and my blog for being the troublemaker. I’ve had WordPress experts go in and dig around and all come up with the answer that this web host sucks.
I should have ended it at the very beginning when all the signs were in that these folks were lousy. I was preparing to move back to the states and the timing stank. As with all businesses who make money on the impatience and no follow through of their customers, I gave up.
My blogs have long been testing grounds for WordPress Themes and WordPress Plugins, as I put them through their paces and report back to the authors on what to fix and improve. There is a lot of my blog code in the WordPress Codex, the online manual for WordPress users, and on this blog as examples for the WordPress Lessons and other Theme and template file and template tag pages. A personal favorite and major accomplishment is the Category Templates – Replacing Multiple Category Templates With One section. Some of the most brilliant WordPress minds and I worked together to create a single category template file that would generate a custom look for every category, which replaced over 40 category template files with one. A work of art for code fans.
For the past year, posting more than one article on the blog crashes the database so I’ve been very careful with it, turning off almost all my WordPress Plugins, changing template tags links like categories and Pages into static links, working slowly and hoping the answers we brought them would force them to change their database restriction policy. It hasn’t, and they certainly don’t seem to understand that I have a really big mouth. ;-)
I need to change web host servers. The timing stinks again but I’m at my wit’s end.
Help Me Find a Great Web Host
What features do you think are the best to look for in a web host, especially for one hosting a WordPress blog?
Personally, I want someone who will work with me and for me and I will work with them with my big mouth. While I believe the best web host is the invisible one, I’m willing to put my new web host out front and center to let the world know that they are doing right by their customers. If they aren’t, the world will hear that, too.
Bandwidth is an issue, not just for the web traffic but to also provide a safety net against the increasing number of comment spams consuming bandwidth and hammering databases as well as hungry search engine crawlers consuming bandwidth, database, and all site resources when they come to feed on your site.
Storage is also important as I have a lot of images and will be increasing that dramatically over the next two years as I finish publishing several books including photography books.
Flexibility is a requirement. I would like to use subdomains and separate domains to bring my self-hosted blogs under one roof. I might even like to try a forum.
Updated versions of PHP, MySQL, and Apache are required. Not the latest, but the most current and stable versions would suit me.
I’m fascinated with the idea of using Fantastico to make upgrading WordPress easier than it is for me now.
I want the transition between the two servers to be brainless. I have to do this soon and I don’t want to put much energy into the process.
With that information, what other features should I be looking at? And if you do recommend a web host, be very specific with why. What really impresses you about their services?
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