Comments on: Airline Weather Drama: Handling Emergency Announcements on Your Site

By: Bibles and Airports » Airline Weather Drama: Handling Emergency Announcements on Your Site …

Mon, 10 Mar 2008 20:36:28 +0000

[...] To find more information from the source here [...]

By: Learning About Blogging and How to Blog « Lorelle on WordPress

Learning About Blogging and How to Blog « Lorelle on WordPress — Fri, 03 Aug 2007 18:41:30 +0000

[...] Airline Weather Drama: Handling Emergency Announcements on Your Site [...]

By: Rolf- B Airlines Fan

Rolf- B Airlines Fan — Wed, 28 Feb 2007 15:10:41 +0000

Lorelle, what a great job! You must have spent a few hours getting all this info together? British Airways actualy are good with their info, guess they found out that an informed public will always be easier to handle than angry passengers at the gates and check-in counters! I try and get my flight infos on the internet when ever I can. …and having none or little graphs on a page helps a lot, especially when logging in on my laptop and a cellphone connection.

By: Anthony

Anthony — Tue, 26 Dec 2006 00:42:14 +0000

Hi, Just a note – BAA is not British Airways. BAA is the airport operator of Heathrow, Gatwick, Stansted etc. It is not British Airways. http://www.ba.com is British Airways.

By: Oliver White

Oliver White — Sat, 23 Dec 2006 16:58:05 +0000

Great post Lorelle – trust you to find another way of looking at something!
Just a quick point – BAA is not actually British Airways, just the company that look after the British (and some other) airports. For British Airways, check BA.com.

By: Char

Char — Sat, 23 Dec 2006 00:09:09 +0000

What a detailed analysis on a timely subject! Many of my clients’ businesses are directly affected when weather causes closings and delays. Your post gives me some ideas and strategies to help them communicate best with their clientelle.

By: MIchael Scott

MIchael Scott — Fri, 22 Dec 2006 19:46:35 +0000

There is news and there is News. What BAA have done on their website should be commended, like you say. The thought of being stranded at Christmas time is bad enough and this approach means that the needed information is straight at hand, clear and accessible to all, regardless of browser or any accessibility needs of the reader. The simplest ideas are always best.

This approach should be in the armoury of all service-related websites and should be easy to author and ‘switch on’. In my professional life I develop content-managed websites based on Microsoft’s Content Management Server. I think a cut-down, text-only, ‘emergency announcement’ facility would be a good thing to add to our core product.