Comments on: Getting Started With WordPress

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By: Lorelle VanFossen

Lorelle VanFossen — Thu, 15 Nov 2007 06:17:04 +0000

@Dan Green: I've reported the error to WordPress.com support, which is what you did and should do again. Hopefully, they will investigate this further. WordPress.com and WordPress is exceptionally user-friendly, so sayeth over one million users of WordPress.com and millions of users of the full version of WordPress. Personally, I cannot help you with this problem as I do not work with nor for the company and have no access to any administrative areas of WordPress.com. I'm just a blogger, like you will be, with no special privileges. Hopefully, they will get this fixed for you soon. Keep trying and working with them. And do use Firefox and not Internet Explorer, as there may be problems with your browser or system that is preventing access from your email account to the blog. Maybe your email account is messing up the link to the blog. I don't know what the error number means, but they will help you fix this if you keep working with them, and only them.

By: Dan Green

Dan Green — Thu, 15 Nov 2007 04:04:21 +0000

I’m quite interested in WordPress but can’t even take the first step. I click the “sign up now” button, fill out a form with my information and get an error message (copied below).

The message gives me a “contact us” e-mail address, so I wrote to this address to explain the problem. I got a message back the next day from WordPress.com support with a different link to a sign up page. I signed up again and got the same error message. I wrote for help again and the entire problem repeated itself.

Lorelle – how do I sign up for a WordPress account? Is this a hint that WordPress is not at all user-friendly?

The error message:
“Dagnabit! There’s been an error. Please contact us with your blog address, and report this completely incomprehensible phrase: “error number 497@68.167.249.112” (which means something to somebody, promise!)”

- Dan

By: Anne

Anne — Sat, 28 Jul 2007 15:27:30 +0000

I’ve been perusing your blog for a while now and think I am almost ready to make the attempt…thanks for providing such a great resource for WP.

By: Ron Costello

Ron Costello — Fri, 08 Jun 2007 17:36:58 +0000

Lorelle, great advice. You have been helpful. It’s appreciated.